POS System for Modern Culinary Businesses - Deliti Food Project

Building an Effective Point of Sale (POS) System for Modern Culinary Businesses

Deliti Food Project (FnB) is an innovative food business operating with a kitchen-only (ghost kitchen/dark kitchen) model. Without a physical dining space, the business relies 100% on online and takeout orders through multiple channels: GrabFood, GoFood, ShopeeFood, its website, and its own app. A proper Point of Sale (POS) system will serve as the operational backbone, integrating all sales channels, managing ingredient inventory from farmers and supermarkets, and optimizing order distribution to the nearest kitchen with sufficient ingredients.

1️⃣

INTEGRATION OF ALL ORDER CHANNELS

Every single order lands in one place. Nothing gets lost or scattered.

Single Dashboard

Combine orders from GrabFood, GoFood, ShopeeFood, website, and app. "Everything displayed on one real-time screen."

Automatic Reminders

The system sends order notifications directly to staff devices. No need to manually operate different platforms or tablets.

2️⃣

SMART 2-SOURCE STOCK CONTROL

Monitor ingredients from both farmers and supermarkets automatically to avoid running out.

Real-Time Stock

Every time a menu item is ordered, ingredient stock is automatically deducted. "All kitchens are connected to the same live stock data."

Priority System

The POS can tag ingredients sourced from Farmers (Main Source). The POS can tag ingredients sourced from Supermarkets (Backup).

Automatic Notifications

System alerts: "Chicken stock is down to 5kg." System suggests: "Order from Farmer A or buy from Supermarket B?"

3️⃣

AUTOMATIC ORDER ROUTING SYSTEM

Orders aren't sent to just any kitchen; they are routed only to the kitchen that meets the requirements.

SIMPLE POS LOGIC:

Check Ingredients: Does Kitchen A have all the ingredients for a "Deliti Burger"?

Check Distance: Of the kitchens that have the ingredients, which one is closest to the customer?

Decide & Send: The order is sent instantly to the kitchen chosen by the system.

THE RESULTS:

Closer to customers, helping you build a wider connection.
Ensures price wars for delivery services are minimized.
Identifies "Hot Locations" to help decide where to build new kitchens.
Ensures efficiency keeps increasing.

4️⃣

MAIN REPORTS FOR DECISION MAKERS

Eliminate guesswork with clear, ready-to-use data.

3 ESSENTIAL REPORTS FOR DELITI:

REPORT 1: "Which Platform is Most Profitable?"

Not just which one has the most orders, but which one leaves you with the best profit after service fees. Example: GoFood might have high volume but high commissions, vs. your own website which has fewer orders but zero commission.

REPORT 2: "Star Menus & High-Turnover Ingredients"

Identify the top 5 best-selling items to focus your promotions. See which ingredients run out fastest for better shopping management.

REPORT 3: "Efficiency Per Kitchen"

Compare how fast each kitchen finishes an order. Compare their stock accuracy.

FOR DELITI, A POS ISN'T JUST A CASH REGISTER:

The POS is the "operational brain" of your business.

BENEFITS OF THESE 4 PILLARS

Reduces Manual Errors: No missed orders or wrong kitchen assignments.
Minimizes Waste: Controlled stock; ingredients used exactly as ordered.
Increases Service Speed: Orders go straight to the ready kitchen.
Provides Business Clarity: Decisions based on data, not feelings.

SIMPLE FIRST STEPS

Step 1

Find a Cloud POS provider that is already integrated with GrabFood/GoFood and accessible via tablet/phone.

Step 2

Start with basic features: Centralized dashboard and simple stock management.

Step 3

Develop gradually: Add the kitchen routing logic and deeper analytics later.

IMPORTANT NOTES FOR DELITI FOOD PROJECT

Ghost Kitchen Model: No need for dining table features or physical cashier counters.
Dual Supply Chain: Needs a system that can handle both Farmers and Supermarkets.
Centralized Control: Multi-kitchen management from one single point.

MEJICS

𝑷𝑶𝑺 𝑼𝑴𝑲𝑴 - 𝑫𝑬𝑳𝑰𝑻𝑰 𝒈𝒓𝒐𝒖𝒑 𝑷𝒓𝒐𝒋𝒆𝒄𝒕